Seeking a Visitor Services & Communications Coordinator (Apply by 3/3/24)

  • Post category:Closed

Five Oaks Museum is hiring! We are looking to add a Visitor Services & Communications Coordinator role to our team to help welcome guests at the museum and across our digital platforms.

(Artwork by Toni Luchessa, from Replenish the Root: Six Centuries of Gathering Under the Oaks, on view at the museum)

About the Museum

Five Oaks Museum is an independent non-profit located on the Portland Community College – Rock Creek Campus on Tualatin Kalapuya land in Washington County, Oregon. As a local organization engaged in globally-relevant dialogues, we support the thriving cultural ecologies around us through guest curated exhibitions, learning programs, events, research, and the museum’s cultural resources, archives and library. After 65 years of centering Euro-American settler narratives, the institution was fundamentally reshaped in 2019. It now operates as a platform for multi-vocal, culturally embedded stories and as a sandbox for innovative organizational structures, all shaped around the museum’s core values of Body, Land, Truth, Justice, and Community.

Position Summary

The Visitor Services & Communications Coordinator is responsible for museum communications, bringing learning, resources, and meaningful connections to virtual audiences through a monthly e-newsletter, social media presence, and other written and visual resources. The role is also that of a first point of contact for all museum guests, ensuring visitors feel welcome and oriented in the museum, giving exhibition tours, and coordinating museum systems related to visitor experience.

Position in Organization
Reports to: Codirector Molly Alloy
Responsible for: May oversee 1-3 volunteers or interns after onboarding
Location: Five Oaks Museum – PCC Rock Creek Campus, with some remote work flexibility

Hiring Process

Applications must include a minimum of (1) a letter of interest tailored to this position along with (2) a resume and/or CV to be considered. Email your application materials and any other supporting documentation showcasing your fit for this position to: hiring@fiveoaksmuseum.org no later than 11:59pm PST on Sunday, March 3rd, 2024.

Once all the application materials have been carefully reviewed applicants will be contacted by Friday, March 8th and informed if they are moving on to Phase 2 or were not selected. Note that we will attempt to contact all applicants. In the event that applicant volume is too high, only those applicants being moved on to Phase 2 will be contacted.

Phase 2 will be a request for communications work samples and/or a prompt to complete. These will be requested for submission to the hiring committee no later than 11:59pm Tuesday, March 12th. Candidates will be notified on Friday, March 15th and informed if they are moving on to an interview or were not selected. Interviews will be held on Tuesday, March 20th at 12:30 and 2:30pm and Wednesday, March 21st at 11am and 1pm (up to an hour long, in person at the museum). Please indicate in your application email if you have any conflicts during these times.

Target start date for the position is the week of April 8th, 2024.